no news: Ubuntu is for geeks
Posted in usability on April 28th, 2008 by roman..or maybe not entirely, I just wanted to draw your attention to this interesting but rather not surprising post . Somebody asked a Windows non-geek user to use Ubuntu for first time (I understood). Kind of usability test it was.
When it came to the conclusions of that post, it said:
The main issue with the desktop experience is that the geeky programmers and designers assume too much from the average user. They assume the user knows about the way in which programs are installed, or how the file system is set out. The average user will not go out of their way to google for help or even read the associated documentation that comes with Ubuntu and its default software. The little information pop-ups and guided wizards are critical to explaining how the user can accomplish the basic tasks they most probably are trying to do.
And that’s the no news. We knew this before, didn’t we. We had that discussion anyway before . Still, I expect, somebody will be of that opinion “it has a nice GUI so it is easy.” It is still a long way.