JOENSUUN YLIOPISTO                                      EXERCISES 4
Tietojenkäsittelytieteen laitos	              		Wed 6.4. - Thu 7.4.
User-Centred Design / 
Käyttäjäkeskeinen suunnittelu
Spring 2005




Read the following article and prepare to discuss the following
questions at the exercise session.


Article:

Holtzblatt, K.
If We're A Team Why Don't We Act Like One?
interactions, July 1994, pp. 17-20
(article can be found from ACM Digital library or photocopies from Rekursio-
 office room T/B 350)


1. Why do we need face-to-face meetings in design work? And why don't we
   always like them?


2. Why is the designer in the example of "Well if the customer is doing
   that- we ought to put a text-based browser with optional thumbnail access
   into the product" challenged?


3. What techniques does Holtzblatt offer for having successful meetings?