JOENSUUN YLIOPISTO EXERCISES 2 Tietojenkäsittelytieteen laitos Wed 2.3. - Thu 3.3. User-Centred Design / Käyttäjäkeskeinen suunnittelu Spring 2005 1. How would you do a Contextual Inquiry for a known product? A known product is one of a class of products that is known and accepted in the marketplace, like a word processor or a spreadsheet. Give enough detail that the plan for conducting Contextual Inquiry could be implemented. 2. Write a script (what you will say and do in the situation) for opening the Contectual Interview (you can either select the work practice area or use the student example of x2. In order to complete the exercise, you have to email your answers AT LEAST 4 HOURS BEFORE the exercise session to the instructor, either mtuki@cs.joensuu.fi or kamppuri@cs.joensuu.fi. ------------------------ x2, weight 2: Preparation for Performing a Contextual Inquiry for either an area of your selection or a system to help university students to manage all the information needed in their studies and personal life. x2. Setting the project focus. Define the focus (mission statement) and broaden your focus to include the whole process. Before you can do contextual inquiry, you must define the problem you intend to solve in terms of the work you plan to support. Typically, a project's mission is stated in terms of the solution it will deliver: e.g. an electronic clipboard for doctor's office. Then you have to broaden the focus. So, write a short description (2-4 pages) describing your focus more intensively. You may consider for example: Themes in focus: What to observe? What is the purpose of observation? People in focus: Who to observe? Who are we designing for? Initial Description for Student Problem: We all have different needs to administer knowledge in our everyday affairs. For example, as students we need to keep track of our studies, deal with different types of knowledge, i.e. lecture notes, programming assignments, course materials, web materials, source code etc. At the same time, we have all personal needs to handle knowledge, we need emails, calendars, phone books etc.